-
Course Description
Earning and retaining valued customers is at the heart and soul of most business plans. Or is it? Why is customer loyalty in a precarious position? Why is trust in business losing ground in the U.S. according to the 2020 Edelman Trust barometer? In this wake-up call presentation, Tim Roberts, the founder and Principal of Trustpointe will make the powerful case for why and how an intentionally designed Trust Strategy will be your game-changer.